Elevate organizational effectiveness and achieve exceptional results with MGT520, a comprehensive course designed to equip students with the strategies and tools necessary for managing and improving performance in the workplace. This course delves into performance management systems, techniques for setting goals, providing feedback, and fostering a culture of continuous improvement.
 
Course Highlights:
Introduction to Performance Management: Understand the fundamental concepts and purposes of performance management, including its role in aligning employee performance with organizational goals and driving business success.
Performance Management Systems: Explore various performance management systems and frameworks, including their components, implementation processes, and best practices for maximizing their effectiveness.
Goal Setting and Alignment: Learn the principles of effective goal setting, including the SMART criteria (Specific, Measurable, Achievable, Relevant, Time-bound), and understand how to align individual and team goals with organizational objectives.
Performance Measurement and Metrics: Gain insights into performance measurement techniques, including the use of key performance indicators (KPIs), balanced scorecards, and other metrics to assess and track performance.
Feedback and Coaching: Develop skills in providing constructive feedback and coaching, including techniques for delivering feedback that motivates and improves performance, and fostering a supportive and growth-oriented work environment.
Performance Appraisals: Understand the various methods of performance appraisal, including traditional annual reviews, 360-degree feedback, and continuous performance assessments, and learn how to conduct effective appraisal meetings.
Employee Development and Training: Explore strategies for employee development, including identifying training needs, designing development programs, and promoting learning and growth opportunities to enhance performance.
Performance Improvement Plans (PIPs): Learn how to create and implement performance improvement plans, including identifying performance gaps, setting improvement goals, and providing resources and support for employee development.
Motivation and Engagement: Understand the factors that drive employee motivation and engagement, including intrinsic and extrinsic motivators, and learn how to create an environment that fosters high levels of motivation and commitment.
Managing Underperformance: Gain strategies for addressing and managing underperformance, including identifying root causes, conducting difficult conversations, and taking appropriate corrective actions.
Legal and Ethical Considerations: Discuss the legal and ethical considerations in performance management, including fair treatment, anti-discrimination laws, and maintaining confidentiality and transparency in performance evaluations.
Cultural Considerations in Performance Management: Explore how cultural differences impact performance management practices and learn how to adapt performance management systems to accommodate diverse workforces.
Case Studies and Real-World Applications: Analyze real-world case studies of performance management successes and challenges, and apply performance management principles and techniques to practical scenarios.
 
Who Should Enroll:
MGT520 is ideal for students pursuing degrees in business administration, human resource management, management, or related fields, as well as professionals seeking to enhance their performance management skills. This course is suitable for managers, HR professionals, team leaders, and anyone responsible for driving performance and achieving results within an organization.